Delivery Information
Please select your area from the drop-down below to find your delivery information.
Please select your area from the drop-down below to find your delivery information.
USA Standard Shipping - $13** or free for orders over $100
Items will be dispatched via DPD*** on a fully tracked service. Please allow 3-7 working days for delivery.
USA Annual Free Shipping Membership - $21
Get unlimited free USA shipping for 12 months! See more details here.
Items will be dispatched via DPD*** on a fully tracked service. Please allow 3-7 working days for delivery.
**If you are ordering from outside the UK, local taxes and import duties may be applicable and payable when the delivery reaches the specified destination. You are responsible for payment of any such taxes and import duties. As these vary by country, we aren’t able to predict, or influence, what fees will be applied. Please contact your local customs office for further information before placing your order.
*** Please note DPD are unable to deliver to PO boxes, and in those circumstances, your order will be shipped via Royal Mail which may be a slower shipping service.
Canada Standard Shipping - £10** or free for orders over CA$150
Items will be dispatched via DPD*** on a fully tracked service. Please allow 3-7 working days for delivery.
**If you are ordering from outside the UK, local taxes and import duties may be applicable and payable when the delivery reaches the specified destination. You are responsible for payment of any such taxes and import duties. As these vary by country, we aren’t able to predict, or influence, what fees will be applied. Please contact your local customs office for further information before placing your order.
*** Please note DPD are unable to deliver to PO boxes, and in those circumstances, your order will be shipped via Royal Mail which may be a slower shipping service.
UK Standard Delivery – £4.50 or free on orders over £75
All UK standard deliveries are sent via Royal Mail on a 48-hour tracked service as standard. You can expect to receive your order within 2-4 working days from despatch.
UK Express Delivery - £6.50
If you select UK Express Delivery at checkout, providing your order is placed before 1pm Monday – Friday (excluding Bank Holidays), we will despatch your order that day. Your parcel will be sent via DPD*** on a fully tracked Next Day service*. You can expect delivery within 1-3 working days.
UK Annual Free Shipping Membership - £9.50
Get unlimited free UK shipping for 12 months! See more details here.
All UK free shipping membership parcels are sent via Royal Mail on a 48-hour tracked service as standard. You can expect to receive your order within 2-4 working days from despatch.
* For addresses in the Highlands, Islands and Northern Ireland, a next day service may not be available. Please allow an additional day for delivery.
*** Please note DPD are unable to deliver to PO boxes, and in those circumstances, your order will be shipped via Royal Mail which may be a slower shipping service.
European Delivery - £9.50
Zone 1 (EU countries)
EU Shipping - Duty Paid - Orders under €150/£130
Items will be dispatched via DPD*** on a fully tracked service and local EU VAT will be collected at checkout. Please allow 3-7 working days for delivery.
EU Shipping – Duty Unpaid – Orders over €150/£130**
Items will be dispatched via DPD*** on a fully tracked service. Please allow 3-7 working days for delivery
Zone 2 (Non-EU European countries)**
Items will be dispatched via Royal Mail International tracked postage. Please allow 5-10 working days for delivery.
**If you are ordering from outside the UK, local taxes and import duties may be applicable and payable when the delivery reaches the specified destination. You are responsible for payment of any such taxes and import duties. As these vary by country, we aren’t able to predict, or influence, what fees will be applied. Please contact your local customs office for further information before placing your order.
*** Please note DPD are unable to deliver to PO boxes, and in those circumstances, your order will be shipped via Royal Mail which may be a slower shipping service.
Rest of World – £12.00**
Items will be dispatched via DPD*** on a fully tracked service. Please allow 3-7 working days for delivery.
**If you are ordering from outside the UK, local taxes and import duties may be applicable and payable when the delivery reaches the specified destination. You are responsible for payment of any such taxes and import duties. As these vary by country, we aren’t able to predict, or influence, what fees will be applied. Please contact your local customs office for further information before placing your order.
*** Please note DPD are unable to deliver to PO boxes, and in those circumstances, your order will be shipped via Royal Mail which may be a slower shipping service.
We want you to love your new products, so if you try on your order and you are have any questions or are unhappy with the size or fit, we are always happy to help. You can contact us via hello@molke.co.uk
When trying on your products:
If your products aren't quite right, we are here to help! We offer exchanges** if you need a different size, as well as free UK returns. If you are looking to exchange your items, no further postage and packing charges will be incurred***.
Simply select your location and follow the instructions below.
Further help with the UK returns process can also be seen here.
Please note:
All items must be returned in the same condition that you received them and within 30 days of receipt. Items that have had obvious signs of wear will not be applicable for a full refund.
Please note for hygiene reasons, we cannot accept returns of washed, worn or used Period Pants. Please check the fit of your Period Pants over the top of your clothes before doing the initial wash.
If your item was paid for by Gift Voucher, your refund will be issued to your voucher.
We do not accept returns or exchanges on tights once they have been worn or tried on.
We also will not accept returns of any Molke Organic Fabric that has been washed, cut or altered.
We do not accept any returns or exchanges on customised items, unless in the case of a fault.
**Exchanges are only available on like for like designs. If your desired exchange is unavailable, a refund will be issued automatically.
*** If you are outside of the UK, local taxes and import duties may be applicable and payable when the exchange reaches the specified destination. You are responsible for payment of any such taxes and import duties.